IMS Robotics UK LTD: Designed for Performance. Built Around You.
In trenchless technology, downtime isn’t just frustrating — it’s expensive. At IMS Robotics UK LTD, we take that seriously. That’s why we’ve built our business around more than just supplying equipment — we’ve built it around supporting yours.
Where many companies stop at the sale, we’re only just getting started. We don’t want to be just a supplier — we want to be part of your journey, delivering the machines, service, and innovation you need to stay ahead.
Why IMS Robotics UK LTD Stands Out
UK-Based Repairs — Every Time
While some of our competitors send equipment overseas for repair, we repair everything here in the UK. Our purpose-built service centre — the largest IMS facility in the country — means faster turnaround, less downtime, and work carried out by engineers who know your machine inside and out.
Focused, Expert Support
We employ four full-time service engineers, dedicated exclusively to IMS machines. We don’t dilute our time or expertise by supporting multiple brands. We only work on IMS cutters — and we do it better because of that.
Genuine Support, Not Just a Sale
Some companies are happy to sell you a machine and leave you to it. Not us. We offer full training and technical support on every machine we sell. Your success matters to us — and we’re here to make sure your investment delivers from day one.
Parts in Stock — Ready When You Need Them
With over £250,000 worth of parts held on-site, covering all types of IMS machines, most of the time we have exactly what you need in stock. That means faster repairs and fewer delays — because you shouldn’t have to wait when your machine is down.
Part of the IMS Group — Built at the Source
We’re not just a distributor — we’re part of the IMS Group, the team that manufactures the machines. That gives us direct access to factory-level insight, expert engineering support, and solutions others simply can’t match.
Global Backup When It Counts
On the rare occasion we see a new issue, we can call on a global support forum of IMS partners and engineers, plus direct access to our suppliers’ experts. No guesswork. No trial and error. Just fast, informed solutions.
Innovation That Keeps You Ahead
At IMS, innovation never stops. With over 25 dedicated R&D professionals, we stay at the cutting edge of robotic cutting technology — continually refining, improving, and expanding what’s possible.
It’s Not Just About the Machine. It’s About the People Behind It.
At IMS Robotics UK LTD, we deliver more than high-performance equipment. We deliver confidence — in the service, the support, and the team standing behind your machine every step of the way.
IMS Robotics UK LTD
Built in Germany. Backed in Britain. Trusted Worldwide.